Shipping policy
Shipping & Delivery Policy
We work hard to process and ship your order as quickly as possible. Please review the information below for our current processing and delivery timeframes.
Order Processing
All orders are processed within 2–3 business days after your order is placed.
Please note that processing time is separate from shipping time. Orders are prepared and packaged during the processing period before being handed over to the shipping carrier.
United States Shipping
For orders shipped within the United States:
- Processing time: 2–3 business days
- Estimated shipping time: 7–10 business days
- Estimated total delivery time: approximately 9–13 business days
International Shipping
For orders shipped internationally:
- Processing time: 2–3 business days
- Estimated shipping time: 5–7 business days
- Estimated total delivery time: approximately 7–10 business days
International delivery times may vary depending on the destination country, customs processing, local postal services, weather, holidays, or other circumstances outside of our control.
Shipping Delays
While we do our best to provide accurate delivery estimates, shipping times are estimates and are not guaranteed. Once an order has been shipped, delays caused by the shipping carrier, customs, weather, or other circumstances outside our control may occur.
If your order is experiencing a significant delay, please contact our customer support team and we will do our best to assist you.
Incorrect Shipping Information
Please make sure your shipping address is accurate and complete before submitting your order. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has entered processing or been shipped.
Lost or Damaged Packages
If your package arrives damaged or appears to have been lost in transit, please contact our customer support team as soon as possible with your order information so we can assist you.